1. Information We Collect
We collect information that you provide directly to us when using our editing services:
- Account information (name, email, password)
- Documents submitted for editing
- Payment information (processed securely through third-party providers)
- Communication with editors and support team
- Usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our editing services
- Match you with qualified editors
- Process payments and send receipts
- Communicate with you about your orders
- Send service updates and promotional offers (with your consent)
- Analyze usage patterns to improve our platform
- Prevent fraud and ensure platform security
3. Document Confidentiality
We take the confidentiality of your documents seriously:
- Documents are only shared with assigned editors
- Editors sign confidentiality agreements
- Documents are encrypted during transmission and storage
- We never sell or share your documents with third parties
- Documents are permanently deleted upon request or after 90 days of inactivity
4. Information Sharing
We do not sell your personal information. We may share your information only in these circumstances:
- With editors assigned to your project
- With service providers who assist in platform operations
- When required by law or to protect our legal rights
- With your explicit consent
5. Data Security
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for data transmission
- Encrypted storage of documents and sensitive information
- Regular security audits and updates
- Access controls and authentication requirements
- Employee training on data protection practices
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Export your data
- Object to certain data processing activities
To exercise these rights, visit our Opt-Out Preferences page or contact us at privacy@essaimarket.com.
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience. You can control cookie preferences through your browser settings. See our Cookie Policy for more details.
8. Children's Privacy
Our services are not intended for users under 13. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes via email or platform notification.
10. Contact Us
For questions about this privacy policy or our data practices, contact us at:
Email: privacy@essaimarket.com
Address: EssaiMarket LLC, 2929 Allen Parkway, Suite 200, Houston, TX 77019